click here for real-time assistance

CLIENT TESTIMONIAL
"Fantastic support! Great Value! Laurence and his crew respond to support requests within hours - and often within minutes. The support team is

patient and informative and willing to go to ANY length to make sure we were able to get all of our clients online in a timely manner. I highly recommend them!....."

Ed Sharpe
www.librarytechservices.com

[ More Testimonials ]


THE NEXUSPORTAL

Get the answers to all your questions, access to tons of great tutorials and

faqs, join in great hosting discussions and receive support at the Nexus Network's incredible community site.
The NexusPotal
www.nexusportal.net


Welcome to the ResellerNexus Support Center! We have a vast array of tools and resources to ensure you receive the best in fast and knowledgeable support. You will find alot of our resources on our support portal, aptly named NexusPortal .

We provide a very easy to use ticketing system (HelpDesk) to ensure you receive fast and trackable support. You can also email the Support and Accounts departments and it will automatically create a ticket in the system.

Submit Ticket
Check Ticket Status

Our control panel software has such a vast array of functions and features that we have developed a unique graphical manual to show you how to use and also explain in detail.

cPanel User Manual
WHM User Manual (coming soon)

 

Our Knowledgebase contains hundreds of pages of tutorials on how to use various hosting features. From CGI to CSS, Meta Tags to MySQL, it's liklely the most extensive in the industry. Our repository of Flash tutorials covers control panel and FTP tasks. So, help yourself at NexusPortal!

Knowledgebase (in progress)
Flash Tutorial

Our technicians are on hand 24/7 to handle your support queries via our HelpDesk. We also provide live assistance via Chat and we even have a series of emergency pagers!

Live Chat
Emergency pagers

Need to change your billing information or hosting plan? Need help with renewing or cancelling your hosting account? ResellerNexus has account specialists waiting to assist you with all account related issues.

Billing FAQ
Contact Accounts

Check our server monitor if you think your server is having difficulties. Our script at NexusPortal monitors all the servers main services and displays uptimes for the last 3 months.

Monitor 1 (ResellerNexus)
Monitor 2 (NexusPortal)

NexusPortal is very active community where ResellerNexus clients can interact and help each out. ResellerNexus staff are also highly active on the forum and the answer to your questions is usually available via a quick search. We encourage all ResellerNexus members to join in!

NexusPortal Community
Forum Search
Register Now

We don't link to resources - we provide them! A vast array of tools await you in our resource section. Generate meta tags, check link popularity, generate passwords, create webmail login skins, study SEO and funnel traffic to your site or download scripts and so much more.

Tools
SEO Articles
HN Toolbar

Support Links: Billing | Submit Ticket | Nexu Portal Comminty | FAQ | Live Chat Support

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